Returns & Exchanges
Return and exchange policy?
If you are unhappy with your order you may return your package for a refunded on the items within 14 days.
Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please send an email about the items you would like to return and why.
In addition to returning your items back to Mame Afia, provide a tracking number as proof of return.
You are responsible for any additional shipping charges, once the package is received please allow 2 weeks to fully process your refund.
If in the event your package is automatically returned, three email attempts will be made to contact you, to make sure your payment is refunded to the correct email address.
What can't be returned?
- Items on sale
- African waist beads and fabric earrings are not accepted.
- All Apparel, these are custom made to order items, direct from our manufacturer.
- Items marked as gift(s).
- Orders placed outside of the US (international).
If in the event of any typographical errors on the products for example wrong pricing or information listed, your order will be canceled. If for any reason you write the wrong address once the package is sent, there is nothing that can be done about this unless the package is returned. Only if the package gets sent back, a refund on the items purchased can be issued.